(Image source: Safepoint homepage.)
Safepoint Holdings, a property/casualty insurance holding company headquartered in Tampa, Fla., and doing business in five Southern states, has gone live on Duck Creek Technologies’ (Boston) Duck Creek OnDemand cloud-based, SaaS delivery solution. Safepoint Holdings operates three platforms, Safepoint Insurance Company, Cajun Underwriters Reciprocal Exchange and Manatee Insurance Exchange, with collectively over 200,000 policyholders in Florida, Louisiana, Texas and the Gulf. This transition marks a significant milestone for Safepoint as it enhances its capabilities to serve the coastal regions of the United States with superior property and casualty insurance offerings, according to a Duck Creek statement.
Gus Fernandez, Chief Underwriting Officer, Safepoint Holdings.
“Transitioning to Duck Creek OnDemand is a strategic move that positions us for continued growth and innovation,” comments Gus Fernandez, Chief Underwriting Officer, Safepoint Holdings. “With this implementation, we are confident in our ability to offer our policyholders enhanced service and peace of mind, while also driving operational efficiencies that allow us to adapt quickly to market changes.”
With this migration, Safepoint says it can now access Duck Creek Policy and Billing to streamline operations, automate processes, and deliver superior customer service. The company affirms that this modernized approach supports its expansion goals and its commitment to providing independent insurance agents with robust tools to serve customers effectively.
Chris McCloskey, COO, Duck Creek Technologies.
“Safepoint continues to offer comprehensive insurance solutions to coastal communities within the U.S. and Duck Creek is committed to helping them improve their operational efficiency and customer satisfaction,” says Chris McCloskey, COO, Duck Creek Technologies. “By leveraging our cloud-based platform, Safepoint ensures they remain agile and responsive to the evolving needs of their policyholders.”
Scaling with Resiliency
Duck Creek’s premier delivery partner, Aggne (Tampa, Fla.), led the implementation project to ensure Safepoint quickly and successfully migrated to Duck Creek OnDemand, a cloud-based solution that eliminates the need for on-premises maintenance and allows for seamless scalability.
Asha Kalidindi, Co-Founder and CEO, Aggne.
“Safepoint’s successful cloud migration to Duck Creek OnDemand underscores Aggne’s expertise in digital transformations and intellectual property investments to solve our clients’ most complex challenges,” comments Asha Kalidindi, CEO, Aggne Global, Inc. “Our award-winning Duck Creek capabilities enabled Safepoint to successfully migrate multiple Duck Creek versions, while launching two new writing companies and expanding into multiple states. Aggne migrated over 400,000 historical policy records in a record-setting eight months, utilizing SwiftUpgrade. Safepoint is now able to reduce operational costs, scale with resiliency, and accelerate the launch of new products to meet the needs of their growing customer base.”
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