SA Taxi Goes Live with Sapiens Suite to Foster Growth in the Minibus Industry

The South African insurer is supporting short-term business products with Sapiens IDITSuite for Property & Casualty.

(Image credit: Matti Blume.)

SA Taxi Protect (Midrand, South Africa), an independent financier for the minibus industry in South Africa, has gone live with Sapiens’ (Holon, Israel) IDITSuite for Property & Casualty. The Sapiens suite is supporting SA Taxi Protect’s initiatives to provide optimal insurance solutions to finance entrepreneurs who operate minibus taxis that may not have access to credit from traditional banks. These initiatives are designed to enable and improve the safety of public transport in South Africa.

Riek Olivier, Executive Director, Insurance, SA Taxi.

With an estimated 250,000 taxis on the roads in South Africa, comprehensive insurance offerings are imperative for keeping this industry on track and able to meet the needs of its growing population. The high degree of functionality and seamless implementation of Sapiens IDITSuite made it the best option for supporting SA Taxi Protect’s evolution, according to a vendor statement.

“SA Taxi Protect is gearing up for strategic growth, as we look to enhance our position in both consumer and broker markets, improve speed-to-market for new products supported by agile pricing, increase operational efficiencies and reduce operational risk,” comments Riek Olivier, insurance executive director, SA Taxi. “We chose Sapiens as our technology partner to achieve these goals and to benefit from new digital capabilities, especially IDITSuite’s fast launch and flexible pricing capabilities. The collaborative implementation process was completed on-time and within budget.”

Implementation within a Year

Roni Al-Dor, President and CEO, Sapiens.

Sapiens reports that the implementation was completed within a year. The vendor says its head office in South Africa provided support throughout the project lifecycle and will continue to do so.

“Partnering with SA Taxi to help protect a vital industry strengthens Sapiens’ commitment to the region,” comments Roni Al-Dor, Sapiens’ president and CEO. “Building solutions to meet the unique needs of our customers is always rewarding and we are confident that the adoption of Sapiens IDITSuite for Property & Casualty will maximize the positive impact SA Taxi has on the minibus industry.”

SA Taxi chose Sapiens IDITSuite for Property & Casualty for the quality of its offering and component-based, standalone software solution, according to the vendor. SA Taxi will use IDITSuite to maximize support capabilities and streamline current processes, including policy issuing, taxi financing and insurance claims forms.

The South African insurer is supporting short-term business products with Sapiens IDITSuite for Property & Casualty.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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