RLI Corp. Selects Sapiens’ StoneRiver Stream Billing to Consolidate Billing Systems

The cloud-based single-system solution expands on an existing relationship between RLI and StoneRiver dating to 1998.

(Image source: RLI Corp. homepage.)

RLI Corp., a Peoria, Ill.-based carrier serving niche property/casualty and surety markets, has selected the StoneRiver Stream Billing system to consolidate its current billing systems. StoneRiver’s (Denver) parent company Sapiens (Holon, Israel) notes that the new system will be deployed in the cloud.

Thomas L. Brown, SVP, CFO, RLI Corp.

“After an extensive evaluation of available billing software, RLI selected Stream Billing largely due to its flexibility, mature workflow capabilities and cloud deployment option,” comments Tom Brown, Senior VP and CFO, RLI Corp. “RLI has utilized StoneRiver’s Universal Reinsurance System (URS) since 1998 and we look forward to expanding our partnership with StoneRiver by implementing Stream Billing as our enterprise-wide billing solution.”

Sapiens reports that with StoneRiver Stream Billing, RLI will be able to provide a consistent customer billing experience across its diverse products; operate more efficiently with a rules-based payment application feature; provide online inquiry for information on billing, premium, and cash activities; and support various payment options, including credit card and electronic funds transfer.

Enhanced Efficiencies, New Options

“We are proud to add RLI to the Stream Billing user community,” comments Gary Anderson, head of P&C, North America for StoneRiver and Sapiens. “Once in production, RLI’s Stream Billing implementation will deliver enhanced efficiencies and new options for RLI’s policyholders and agents.”

Stream Billing is a component of StoneRiver’s Stream Suite,  which Sapiens describes as a scalable, highly configurable property-casualty set of processing solutions for policy administration, billing, claims management, customer management and distribution management that enables ongoing evolution. “Carriers can address emerging business needs more easily because of the underlying Insurance Integration Platform, which enables easier interfaces while still allowing software upgrades,” according to the vendor.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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