Reliance Standard Selects EIS Group’s Insurance Platform for Voluntary Benefits

The platform will be used for product development, rating, policy administration, billing, and customer management processes in the insurer’s voluntary benefits business.

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Reliance Standard Life Insurance Company (Philadelphia), a group insurance carrier specializing in employee benefits solutions for companies of all sizes, has selected EIS Group’s (San Francisco) EIS Suite as the new core platform for its voluntary benefits business. The platform will be used for product development, rating, policy administration, billing, and customer management processes as the cornerstone of Reliance Standard’s delivery and evolution of its voluntary critical illness, accident and hospital indemnity products, according to an EIS Group statement.

John Albanese, SVP, CIO, Reliance Standard.

“As voluntary benefits innovators, Reliance Standard is known for building affordable, easy-to-understand benefits programs delivered expertly,” comments John Albanese, SVP, CIO, Reliance Standard. “Our selection of EIS Group allows us to continue that tradition and quickly adapt to broker and customer expectations and other market changes. EIS has a strong track record of rapid and successful implementation and a solution upon which we can build a voluntary benefits platform for future growth and efficiency. We gain the flexibility to quickly create new products and the agility of an open architecture and APIs to connect an ecosystem of partners and services, bringing a new level of risk protection and service to our customers.”

EIS says that its suite of integrated solutions—PolicyCore, BillingCore, CustomerCore, and EIS DXP—will enable Reliance Standard to the following:

  • Support customer journeys with a seamless, data-rich multi-channel experience;
  • Quickly add new products to take advantage of market opportunities;
  • Reduce the cost of operations by utilizing modern architecture; and
  • Establish a digital ecosystem that supports business growth

“EIS Group is honored to be chosen to support Reliance Standard on this transformation initiative,” comments Alec Miloslavsky, CEO and executive chairman, EIS Group. “The EIS Group team is inspired by Reliance Standard’s vision and leadership as a market innovator and look forward to working together to bring it to life.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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