Quadient Partners with Duck Creek to Accelerate CX Management Capabilities

The accelerator, based on Quadient Inspire, is designed to enable insurance business users to send interactive and personalized communications through a customer’s preferred channel.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.