QBE Selects Novidea Platform to Support Growth in Canada

The cloud-based platform’s end-to-end, data-driven capabilities will enable QBE to optimize its business processing while enhancing customer service.

(Image source: QBE Canada homepage.)

QBE Canada (Toronto), part of the QBE Group (Sydney), one of the world’s leading insurers and reinsurers with operations in 28 countries worldwide, has selected Novidea (London/Boston) to implement its cloud-native, data-driven insurance management platform, according to a vendor statement.

Ben Hunter, Director, Canada, QBE.

The implementation will foster QBE’s growth in Canada, an important market for growth for the insurer, the vendor statement notes. Novidea says its platform will enable QBE to scale its business and manage the end-to-end customer insurance journey and policy management, with seamless automated workflows across the entire insurance distribution.

Novidea says its quote and bind functionality will enable QBE to provide greater value and service to its customers. At the same time, workflow, automation of bordereaux, and Novidea’s integration capabilities will help to streamline processes, reduce manual work, and help drive optimization across the organization, the vendor says.

“We selected Novidea because of their expertise in delivering global solutions within the insurance industry, including working with Lloyd’s,” comments Ben Hunter, Director, Canada, QBE. “Their cloud-based platform’s end-to-end, data-driven capabilities will enable us to optimize our business processing whilst enhancing customer service.”

Supporting Customer Service, Efficiency and Business Development Ambitions

Ben Potts, Managing Director, U.K., Novidea.

“We are delighted to have been selected by international insurer QBE,” comments Ben Potts, Managing Director, U.K., Novidea. “Working together in partnership will be a game-changer, as our platform will support QBE’s ambitions in terms of customer service, operational efficiencies, and business development in the region.”

Novidea says the platform will also provide anywhere, anytime access to all relevant data and analytics, with a 360-degree view of the business and enhanced management information.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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