QBE North America Partners with Flyreel for AI-assisted Customer Home Inspections

Utilizing Flyreel’s AI-assistant tool, customers can document interior and exterior data including property features, materials and other factors, while identifying associated hazards.

(Image source: Flyreel homepage.)

QBE North America (New York) has launched a strategic partnership with Flyreel, Inc. (Denver), a provider of an AI-assisted tool that documents property data, to offer policyholders home inspections. Utilizing the AI-assistant tool, customers can document interior and exterior data including property features, materials and other factors, while identifying associated hazards and risks using computer vision technology, according to a QBE statement. The partnership enables a streamlined inspection process without the need of a third-party inspector entering the customer’s home, according to the statement.

“As an early adopter to digital transformation, QBE is helping customers to easily conduct home inspections and gain insights into managing risks,” comments Fred Dabney, VP, Personal Insurance, QBE. “QBE believes strongly in empowering customers with the most advanced tools available to help them obtain the right coverage for their homes. This progressive approach will help our customers even more given our new virtual world.”

Cole Winans, CEO, Flyreel.

Supporting Customers Quickly and Efficiently

The identification of risks and hazards through Flyreel’s self-guided inspections helps QBE quickly and efficiently support customers by improving the safety within their homes, according to Paul Isaac, SVP, QBE Global Risk Solutions. “QBE is committed to helping customers understand and reduce their risk exposure while leveraging our global community of experts. Flyreel’s innovative platform delivers that,” he comments.

“Flyreel is honored to be in a position to support QBE North America as they progress their mission of serving their customers to the best of their ability, using the best of today’s technology,” comments Cole Winans, CEO, Flyreel. “Our industry-leading technology is a gateway to operational efficiency and better customer experiences; We’re excited to be partnering with QBE to deliver both at scale.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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