(Utkarsh Patel, Global Head of Digital Products, Prudential. Image source: Prudential.)
Prudential Financial (Newark, N.J.) has announced that Utkarsh Patel has joined the company as global head of digital products, effective Monday, June 6, 2022. Patel will be responsible for transforming customer, client and advisor digital experiences to drive critical business outcomes, according to a Prudential statement.
Patel brings to Prudential deep expertise in digital transformation across asset management, banking, healthcare, and wealth management, according to the Prudential statement. Throughout his career, Patel has managed large-scale and complex business transformations for B2B and B2C companies across the globe, including First Abu Dhabi Bank, BBVA, Humana, Citigroup, and American Express. Patel joins the company from Wealth Enhancement Group, where he served as chief marketing and digital officer.
Hema Widhani, Chief Customer Officer, Prudential.
Patel will report to Prudential’s chief customer officer, Hema Widhani, and join her Customer & Digital Senior Leadership Team within the Marketing organization.
“Utkarsh has extensive experience in leading digital transformation, identifying emerging trends, and delivering innovative solutions across various industries,” comments Widhani. “His background as a transformative leader enhances our team’s digital-first and data-led approach to powering Prudential’s growth and delivering industry-leading customer and client experiences that blend human touch with advanced technology.”