Protective Insurance Selects Majesco for Workers’ Comp Claims and Billing

The insurer will deploy the suite for commercial auto and workers’ compensation to replace legacy solutions and modernized its business operation.

(Image credit: Rene Rauschenberger.) 

Protective Insurance, a Carmel, Ind.-based insurer for the transportation industry, has selected the Majesco P&C Core Suite for Commercial Auto and Workers’ Compensation claims and billing solutions on Majesco CloudInsurer to replace legacy solutions and modernize and optimize the insurer’s business operation and accelerate their digital transformation strategy, according to a statement from the Morristown, N.J.-based vendor.

Jeremy Johnson, CEO, Protective Insurance.

Licensed in all 50 states, the District of Columbia, Puerto Rico and all Canadian provinces, Protective provides tailored insurance programs to trucking fleets. Its products are backed by a dedicated safety services team, experienced claims management and superior customer service.

“We’re committed to modernizing our existing systems by bringing innovative, business solutions to the cloud,” comments Jeremy Johnson, CEO, Protective Insurance. “This technology transformation will give us the flexibility to make the right decisions; to pivot our direction with minimal impact to our business.”

“After a detailed and careful selection process,” Johnson adds, “Majesco stood out with a core suite that delivers advanced capabilities, user-friendly functionality, mature cloud platform that integrates with the transformation program already underway, and a track record of rapid and successful delivery that will help accelerate our digital transformation and vision for the future of insurance.”

Next-Generation Core Suite

Adam Elster, CEO, Majesco.

Key to the selection was Majesco’s next-generation core suite with out-of-the-box capabilities, robust functionality and flexible configuration, strong roadmap, mature cloud platform, and a track record of rapid and successful delivery that directly aligned with Protective’s vision of creating a new business model that better serves today’s digital-focused customer, a Majesco statement says. “The ability to easily leverage data from Majesco’s systems combined with the configurability and functionality of its core suite will be crucial to fueling their strategy for innovation and growth,” according to the statement.

The first phase of Protective’s implementation project will focus on commercial auto followed by a second phase that will implement workers’ compensation, the vendor says.

“Protective’s digital business vision is very much aligned with Majesco’s vision, making this partnership seamless from the start,” says Adam Elster, CEO, Majesco. “Our SaaS and Cloud core platforms have become the de-facto software-delivery model for insurance, and we’re thrilled Protective has chosen Majesco to help keep them at the forefront of the industry and lead in this new era of insurance.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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