Property Damage Appraisers Launches Specialty/Heavy Equipment Same-Day Service

When a Specialty/Heavy Equipment Same-Day Service assignment is received PDA’s proprietary National Optimizer technology utilizes data analytics to dispatch the closest qualified appraiser to the damaged equipment.

(Image credit: Alex Banner.)

Property Damage Appraisers, Inc. (PDA; Fort Worth, Texas), a national independent damage estimating firm, provides clients with the fastest damage estimate turnaround times in the industry. Having originally begun guaranteeing Same-Day and Next-Day Service for standard auto claims, the firm has announced that it will be expanding the Same-Day Service offering with Specialty/Heavy Equipment Same-Day Service.

“PDA’s expedited Same-Day Service guarantee has helped our clients deliver outstanding automotive damage estimating services to their customers,” comments Tom Dolfay, CEO, Property Damage Appraisers. “With the launch of Specialty/Heavy Equipment Same-Day Service, we are helping our clients’ customers minimize business interruption and downtime costs, and get back to business without needing to rent heavy or specialty equipment or store damaged pieces.”

Tom Dolfay, CEO, Property Damage Appraisers.

With Specialty/Heavy Equipment Same-Day Service, client’s customers can receive same-day service on everything from tractor trailers, emergency vehicles, busses, construction equipment, farming equipment, yachts, aircraft and every other type of specialty equipment, according to a PDA statement.

PDA reports that its Same-Day Service is the result of a multi-year effort to improve efficiencies and reduce the time it takes to deliver damage estimates across the company’s national team of more than 650 local appraisers. PDA describes itself as the leader in providing fast, accurate estimates for all kinds of equipment and property damage, completing nearly 420,000 damage estimates a year.

“Our clients and their customers expect fast service and we’ve been aggressive in adopting and implementing new technologies to help our clients meet those expectations,” adds Dolfay. “Every minute of downtime can cost a company thousands of dollars, especially for expensive heavy and specialty equipment. PDA’s Specialty/Heavy Equipment Same-Day Service minimizes time and productivity loss by delivering fast, efficient and accurate damage estimates on all types of mission-critical equipment.”

Role of PDA’s National Optimizer

When a Specialty/Heavy Equipment Same-Day Service assignment is received PDA’s proprietary National Optimizer technology utilizes data analytics to dispatch the closest qualified appraiser to the damaged equipment. This technology coupled with PDA’s National Optimizer Team ensures PDA is on-site within 24 hours. Since launching last year, PDA says the National Optimizer has expanded the company’s ability to build on industry-leading cycle times and estimating services on a national scale, and now offer Specialty/Heavy Equipment Same-Day Service.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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