Progressive Debuts New Quoting Experience for Agents

The multi-million-dollar rebuild of its quoting platform includes integrated third party data, auto-filling of repeat information, and single quote flow for multiple product lines.

(Image source: Progressive For Agents Only homepage.)

Progressive (Mayfield Village, Ohio) has announced that it is rolling out For Agents Only (FAO) Portfolio quoting, which the insurer describes as a multi-million-dollar rebuild of its distributor partner quoting platform. The insurer’s announcement characterizes the debut as representative of its long-term and deepening commitment to independent agents nationwide. Portfolio is now available for agents writing business in Missouri, Iowa, and Wisconsin. Progressive says it will continue to roll out the new quoting experience on a state-by-state basis through the end of 2019.

Heather Day, General Manager, Agency Distribution, Progressive.

“We’ve asked hundreds of agents for feedback on Portfolio throughout its development and we’re proud to deliver an agent-informed, agent-tested business solution that increases efficiency and reinforces our ease of use,” comments Heather Day, General Manager, Agency Distribution, Progressive. “Our broad portfolio of products, high preferred commissions and annual bonuses, and new multi-product quoting technology are three powerful reasons for agents to trust their bundled business with Progressive.”

Progressive describes key features of Portfolio as follows:

  • Integrated third-party data to help agents identify and quickly add additional vehicles, drivers, and products registered to the customer’s address.
  • Auto-filling of repeat information across product quotes to reduce work.
  • Simplified quote and buy experience with home, condo, renters, auto and recreational lines products supported in a single workflow.
  • Side-by-side comparison screens to help agents counsel their customers on the right coverage.
  • In-quote training to highlight discount opportunities and features that can add customer and agent value.

“Portfolio makes it easier to cross-sell and offers the opportunity to talk to my customers about a variety of products to make sure we can cover all their needs,” comments Laura Burch from Jim Parks Insurance in Missouri. “Its multi-product capability provides meaningful improvement to my workflow by making it simpler for me to round accounts and counsel my customers more effectively.”

“We’re looking forward to continuing our commitment to agents with additional projects that will improve policy servicing workflows and deliver the personalization, choice, and business insights agents expect from a technology leader and preferred partner like Progressive,” adds Progressive’s Day.

Progressive reports that Portfolio will roll out to other states over the next year. Agents can tack availability to their geography through (FAO). Progressive says it plans to grow Portfolio’s capabilities, including the integration of additional property products and commercial lines products into the platform in the future.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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