(Satellite photo of crops in Kansas, one of the states ProAg does business in. Source: NASA.)
Producers Ag Insurance Group (an Amarillo, Texas-based subsidiary of CUNA Mutual) has expanded its relationship with MajescoMastek by choosing the company as its technology partner to provide comprehensive IT support for key business applications, including rate quoting, expense tracking, enterprise reporting applications, business intelligence dashboards and mapping. The expansion comes after a three-year engagement during which MajescoMastek worked with ProAg to maintain and enhance a variety of the cop insurer’s systems.
Among the reasons for expanding its relationship with MajescoMastek, ProAg cites a proven track record in delivering to meet ProAg’s applications management and servicing needs; a deep understanding of the crop insurance business; and commitment to long-term customer relationship and value delivery. German Mendoza, ProAg’s senior VP of IT comments on what he calls a successful history with MajescoMastek: “The confidence ProAg’s team has in MajescoMastek resulted in this expansion of the relationship with MajescoMastek managing our business systems, freeing up our staff to focus on our more strategic, forward thinking initiatives.”
As part of the new agreement, MajescoMastek will manage all aspects of the identified critical business applications, including ensuring: 24 X 7 application availability, timely updates for the regulatory changes, and continuous technology enhancements to provide agents with the most recent tools to conduct business most efficiently in the field.
MajescoMastek says that it will use its Insurance Application Management Service (IAMS) model to efficiently manage ProAg’s systems in a manner requiring minimal ongoing ProAg IT involvement. The insurer will thereby be able to focus its staff and budget on strategic initiatives directed at improving speed-to-market and enhancing services to agents and customers. Among the services MajescoMastek will deliver under the agreement are 24×7 application availability, timely updates for regulatory changes, and continuous technology enhancements to provide agents with up-to-date tools to support optimally efficient business.
Benefits that ProAg anticipates from the expanded relationship include reduction in ProAg’s support costs, faster turnaround on business enhancements, and higher availability of systems. Architectural improvements associated with the new agreement are aimed greater operational efficiencies and significant reduction of errors, according to MajescoMastek.