Pro General Selects Stingray System for Functionality, Service and Efficiency

Maximum Processing’s web-based policy, billing, claims and reinsurance system impressed Pro General for its breadth of functionality and its ability to enable a richer web environment and improved service.

(Photo credit: Barry Peters.)

Pro General Insurance Solutions (La Crescenta, Calif.) a general agency specializing in specialty auto and youth sports programs, has selected Maximum Processing’s web-based Stingray System to process all its lines of business. Pro General will use Stingray for policy administration, billing, claims and reinsurance processing.

Pro General’s selection team was impressed by the range of features and functions offered within the Stingray System, according to John Crispi, president, Pro General. “We were further impressed during our discovery process with the staff and their knowledge and understanding of our business and our needs,” he comments. “The Stingray System will allow us to offer a richer environment via the web and improve service to our agents and customers while improving the productivity and efficiency of our staff.”

The selection team also valued what a Maximum Processing statement characterized as the experience that the vendor brings, as well as its focus on providing a highly configurable solution attuned to Pro General’s needs, and the vendor’s ability to deliver

Maximum Processing describes the Stingray System as a policy, billing claims and reinsurance administration system that provides workflow, imaging and many third party interfaces, such as credit card, general ledger, comparative raters, CLUE, MVR, 4SightBI, bureau stat reporting and others. The web-based system comes with consumer and agent portals, as well as what the vendor calls a full point-of-sale system.

(Related Content: Chautauqua Patrons Seeks Richer Web Presence, Service through Stingray System.)

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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