Portage Mutual Insurance Selects OnBase to Support Digital Transformation Strategy

The insurer will use OnBase Solution Accelerators for Guidewire InsuranceSuite to speed its IT transformation strategy.

(Image source: Pixabay.)

Portage Mutual Insurance (Portage la Prairie, Manitoba), a mutual insurer providing a variety of business lines across Canada, has selected Hyland’s (Cleveland) OnBase enterprise information platform as part of its digital transformation strategy. Portage Mutual Insurance selected OnBase because of its reputation as a leading provider of content services for the insurance industry and its partnership with Guidewire (Foster City, Calif.). The insurer will install OnBase in tandem with Guidewire ClaimCenter to enhance claims management capabilities.

Randy Owens, Director of Marketing, Brand and Sales, Portage Mutual Insurance.

“When searching for a content services platform, we did our due diligence to analyze the market to select the right vendor that will help us meet our needs now and into the foreseeable future,” comments Randy Owens, director of marketing, brand and sales, Portage Mutual Insurance. “Hyland came out on top of our analysis for many reasons, including its impeccable reputation in the industry and the sophisticated integration between OnBase and Guidewire’s suite of products.”

Portage Mutual will speed implementation through use of the OnBase Solution Accelerators for Guidewire InsuranceSuite. The Accelerators are validated integration points for a package of Guidewire-tested and approved software capabilities, Hyland professional services and ongoing customer support. The pre-configured solutions address common use-case scenarios and are tested and approved by both Hyland and Guidewire to maximize the value and investment in digital transformation strategies using Guidewire’s insurance platform.

Cara McFarlane, Cara McFarlane, Insurance Solution Product Marketing Manager, Hyland.

“Our partnership with Guidewire and maturity of our integration with its products continues to drive successful business transformation for insurers,” said Cara McFarlane, insurance solution product marketing manager at Hyland. “Portage Mutual is known for the trust its customers have in the company. Implementing OnBase and Guidewire in tandem supports its strategy to better manage information, digitally to continue to deliver superior services.”

After completing phase one of its implementation in claims, Portage Mutual plans to extend OnBase into its policy and billing departments and then its back-office solutions.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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