PMA Insurance Group Consolidates Billing on OneShield Platform

The insurer says the system will give it the ability to accommodate changing business models and reduce current manual process with features available from both processing and workflow perspectives.

(Courthouse of Montgomery County, Pa., where PMA Insurance Group is headquartered. Photo credit: Douglas Muth.)

PMA Insurance Group, a Blue Bell, Pa.-based insurer marketing workers’ compensation and other P&C lines, has selected OneShield Billing as the target platform for consolidating its existing billing platforms to enhance its billing capabilities and build in flexibility for innovation, according to a vendor statement.

Susan Hendricks, VP, Information Systems, PMA Insurance Group.

Susan Hendricks, VP, Information Systems, PMA Insurance Group.

“OneShield Billing provides PMA the ability to adapt the premium billing system to accommodate changing business models and reduce current manual process with features available from both processing and workflow perspectives,” comments Susan Hendricks, VP, Information Systems. “OneShield has a long-standing relationship with PMA, and they have knowledge of PMA’s current premium billing processes along with an understanding of PMA as an organization.”

The vendor describes OneShield Billing as a complete billing and receivables system for P&C insurers across all commercial, personal and specialty lines that simplifies and automates every stage of the billing cycle, from processing invoices and reconciliations through to creating tasks and detailed reporting. The system is designed specifically for enterprises handling complex payable and receivable transactions. The configurability of OneShield Billing empowers companies like PMA to design their own workflows and automate manual tasks throughout the billing lifecycle, the vendor says.

(Related: PFRACP Seeks Efficiency through OneShield Cloud-Based Insurance Claims Solution)

“We are very pleased to be expanding our partnership with PMA,” says Liza Smith, OneShield’s senior VP for sales and marketing. “OneShield Billing is a complete end-to-end solution that allows us to continue to serve PMA’s billing needs now and into the future.”

 

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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