(Image credit: Diliara Garifullina/Unsplash.)
Pie Insurance (Washington, D.C.), an InsurTech specializing in commercial insurance for small businesses, has selected Origami Risk (Chicago) to bring the company’s workers’ compensation insurance claims function in-house through the implementation of the vendor’s multi-tenant core solutions, according to a joint statement from the companies.
Pie reports that, during the past year, it has heavily invested in claims, including expanding the its team to include more than 50 claims professionals. Through the company’s focus on claims and strategic implementation with Origami, Pie says it is making the claims experience simple and streamlined for both small business customers and the partner agents who serve them.
“Our implementation of Origami for claims administration is another milestone in Pie’s overall investment and commitment to building a world-class claims organization from the ground up,” comments Carla Woodard, VP, claims, Pie Insurance. “Small businesses depend on Pie to protect their livelihoods and their employees in the face of a workplace accident. Our goal is to ensure that they can navigate the claims process with ease, so they can focus on getting back to work and continue to grow their businesses. We’re confident the Origami platform will allow us to offer an exceptional claims lifecycle experience to our customers and their injured workers, while also providing a versatile and scalable solution.”
Putting Claims into the Heart of the Organization
“Pie is a prime example of a customer-centric insurer putting claims into the heart of its organization through innovative solutions like Origami,” says Mike Kaplan, president, Core Solutions division, Origami Risk. “Our cloud-native flexibility offers intuitive and streamlined claims management through automation, intelligent workflows and best-in-class dashboard reporting to maximize operational efficiency and deliver on the insurance promise to Pie’s policyholders. Our claims solution is among several innovative technologies we’ve developed to help the insurance industry realize speed to market in their digital transformation efforts while meeting growing customer needs and improving performance.”