Pet Insurance InsurTech Kanguro Launches in Florida

The firm is extending its bilingual digital proposition meant to address rising veterinarian costs into one of the states with the largest Spanish-speaking populations.

(Image source: Kanguro homepage.)

Kanguro (Miami), an InsurTech distributor of pet insurance, has launched in Florida with a health insurance and wellness plan for dogs and cats which differentiates itself in its coverages and offers an experience for pet parents that is completely bilingual (Spanish and English) in one of the states with the largest Spanish-speaking populations, according to a Kanguro statement. Kanguro has previously opened for business in 17 other states.

Andrés Mishaan, Co-Founder, Kanguro.

“Working in insurance all of my professional life has opened my eyes to the immense opportunity to improve the consumer experience within the financial services industry,” comments Andrés Mishaan, Co-Founder, Kanguro. “The concept of having a product that can be easily used in people’s everyday lives—especially when done with technology and backed by a team of real people is incredibly valuable. We created a pleasant experience that does not take time out of customers day and that is very similar to other e-commerce or online banking experiences which people are already accustomed to. It’s the new and improved way to purchase and use everyday insurance which is not just there for emergencies.”

“In my household, my two dogs are members of the family,” says co-founder of Kanguro Nicholas Hanabergh Co-Founder. “Owning a furry one involves an emotional commitment and financial responsibility. Kanguro helps protect people’s pocketbook and be better pet parents. There are 160 million pets in the United States and only 4 percent have a health insurance policy—something that is changing rapidly driven by high-cost of veterinarians. Kanguro is an insurance and technology company but with a human touch. We are excited to be able to protect Florida’s pets.”

Addressing High Treatment Costs

Nicholas Hanabergh, Co-Founder, Kanguro.

Currently, the Kanguro statement asserts, veterinary costs in the United States are high and usually come unexpectedly. Kanguro Insurance says it has set out to solve this problem by giving its customers a platform which is easy to understand, buy and use the pet health policy.

Kanguro characterizes its expansion into Florida as giving millions access to affordable pet care. “The 100 percent digital world of Kanguro is always available in people’s pocket through the super APP but is also backed by a team of real people helping customers,” the company statement says. “With a simple click, Floridians can access ultra-customized plans from as low as $20 per month with which they can visit any certified veterinarian in the country and receive reimbursements of up to 90 percent of the vet bill in a matter of days.”

Kanguro processes claims on a 24/7 bases and says it is the fastest in the market to handle reimbursements.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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