(Courthouse of Tazewell County, in Pekin, Ill. Photo by Ammodramus.)
Pekin Insurance, a multistate P&C insurer based in Pekin, Ill., has selected Guidewire Software (Foster City, Calif.) core processing, data and analytics, and digital engagement products. Pekin Insurance is simplifying its infrastructure to reduce system maintenance costs, streamline business processes, and gain the flexibility needed to remain competitive in an evolving market, according to a vendor statement. The selected Guidewire products will be implemented for commercial lines first; personal lines will follow.
Pekin Insurance has selected Guidewire InsuranceSuite as its new platform for underwriting, rating, policy administration, claims, billing, and client data management. Guidewire Live Spotlight will enable Pekin Insurance’s underwriters to make more informed decisions by automating the assessment of location-based risk, according to the vendor. Guidewire DataHub and InfoCenter will support the carrier’s enterprise-wide data management and business intelligence needs. Pekin will also deploy Guidewire Account Management Portal for Policyholders, Claim Portal for Agents, and Gateway Portal for Agents to enhance the digital experience for its policyholders and agents, Guidewire reports.
“We selected Guidewire because we wanted a tightly integrated suite of products to improve operational effectiveness and efficiency while improving customer service through a client-centric view of policyholder information,” comments Neal Kaderabek, VP, CIO, Pekin Insurance. “Guidewire’s product maturity, market share, and track record of successful implementations were important factors in our decision-making process, and we believe this strategic relationship will assist Pekin Insurance in continuing our mission of providing dependable insurance coverage to our policyholders.”
PwC (New York) will lead Pekin’s implementation of the Guidewire solutions, and Thunderhead (London) will its Smart Communications solution to create, manage, and deliver all outbound policyholder correspondence. Both vendors are members of Guidewire’s PartnerConnect certified implementation partner alliance.
“We are extremely proud that Pekin Insurance has chosen us as their trusted implementation partner,” said Imran Ilyas, principal, PwC. “By selecting Guidewire, Pekin Insurance will be better able to meet the needs of its agents and policyholders in a fast-moving insurance market.”