Pega Enhances Pega GenAI Blueprint to Accelerate Transformational App Design

Rapid adoption, a growing ecosystem, and new capabilities give enterprises new ways to think about their workflows.

(Image source: Pegasysgtems.)

Pegasystems Inc. (Pega; Cambridge, Mass), an enterprise AI decisioning and workflow automation platform provider, today at PegaWorld iNspire introduced what the vendor calls a powerful set of new enhancements and an improved user interface for Pega GenAI Blueprint—the vendor’s app design-as-a-service tool that lets organizations reimagine their mission-critical workflows. The new features make innovation easy so anyone can go from app idea to functional app design exponentially faster and more completely than any other workflow design tool, according to a Pega statement

Pega reports that, in just a few weeks, Pega GenAI Blueprint has generated faster adoption and more excitement than any offering in the company’s history. Over 30,000 blueprints have been created with participation from nearly 500 organizations since going live in April this year. By simply describing an app concept, Pega GenAI Blueprint uses generative AI to design the required components in seconds, the vendor says. Drawing from Pega’s decades of industry experience, the tool crafts tailored workflows based on best practices for nearly any scenario imaginable—from processing insurance claims, to handling credit card chargebacks, to managing patient care, and others. This helps optimize broken legacy processes by starting every conversation with a workflow designed for the digital future, the vendor adds.

Since the launch, Pega says it has iteratively added new features to make Pega GenAI Blueprint more powerful. Available now and in the coming weeks, these new capabilities include the following, as described by the vendor:

  • Legacy transformation accelerators: Organizations can jumpstart their blueprint designs by importing existing assets, content, and knowledge. By the end of June, users will be able to import legacy business process modeling notion (BPMN) models, and by end of Q3, it will also support additional legacy inputs like process documentation, app screens, and full blueprint designs via APIs.
  • Live application previews:By the end of June and in exclusive previews at PegaWorld iNspire, users can instantly preview what their user interface will look like across any channel – including web, mobile, customer service desktop, and customer self-service via Pega’s DX API—at any stage of the design cycle with the ‘preview my app’ button. While Blueprint designs workflows to work independent of channel or screen, this new preview feature helps users envision the final app and accelerate the design process.
  • Improved user interface:Coming by the end of June and previewed at PegaWorld iNspire, the new interface makes it even faster and more intuitive to guide users through each design stage and provide different options to enhance their workflows.
  • Data model generation: The tool now automatically generates data model fields behind each case type, with the ability to edit, manually add, and delete existing fields.
  • Enhanced collaboration:Users can now invite people to collaborate directly on their blueprints, including the full ability to edit and add new components.
  • Generate more ideas: By simply clicking the “generate more” button anywhere in the process, users can now ask the tool to create more asset ideas – such as case types, fields, or personas.
  • Partner supplied templates: Pega’s ecosystem of partners can now upload and save their own proprietary workflow templates into Pega’s best practices library so they can leverage them when needed to build and create new services.

Once the blueprint design is complete, it can be imported into Pega’s App Studio to turn it into a working enterprise-class application. App Studio accelerates the development process with an intuitive low-code approach that guides users and fosters collaboration across teams to deliver seamless user experiences in their workflows and applications.

Readers can experiment with Pega GenAI Blueprint and start blueprinting by visiting www.pega.com/blueprint.

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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