(Image credit: EndreF/Pixabay.)
Peel Mutual Insurance Company (Mississauga, Ontario) has selected Guidewire (San Mateo, Calif.) Cloud to continue modernizing its core insurance processes and support automation, data analytics and growth across its business. NXT Level Technologies (Charlotte, N.C.), a Guidewire PartnerConnect Consulting Select member, will assist Peel Mutual with the implementation.
Matt LeMaire, COO, Peel Mutual.
Peel Mutual, a member of the Ontario Mutual Insurance Association, will deploy Guidewire Cloud across all lines of business. The insurer says the platform will support its use of real-time data, analytics and AI capabilities for customer service, risk management and claims handling.
“Moving to Guidewire Cloud is a significant step in Peel Mutual’s long-term strategy, enabling us to accelerate innovation and unlock new opportunities,” comments Matt LeMaire, COO, Peel Mutual. “This transition deepens our partnership with Guidewire and NXT Level Technologies, providing the agility, durability and data-driven insights we need to proactively serve our policyholders. By leveraging improved analytics, we can quickly identify profitable areas, adapt effectively and confidently pursue future growth.”
Core Operations
Peel Mutual also recently selected Guidewire’s embedded intelligent AI assistant, which uses an insurer’s internal knowledge and core system context to provide insurance-specific answers, suggestions and actions within daily workflows. The insurer says Guidewire Cloud gives it a foundation for policy, billing and claims operations while reducing reliance on legacy systems.
Michael Lauren, President and Managing Partner, NXT Level Technologies.
“Guidewire Cloud will empower our teams to perform at their highest potential by automating repetitive tasks that slow down our skilled professionals,” comments LeMaire. “As we introduce artificial intelligence capabilities from both Guidewire and our Marketplace partners, we’ll minimize administrative tasks that burden underwriters, allowing our team to prioritize high-value, customer-focused interactions. From an IT standpoint, the platform gives us a unified and adaptable foundation for managing policy, billing and claims, reducing reliance on legacy systems and providing greater control over Peel Mutual’s technological future.”
NXT Level Technologies will implement Guidewire Cloud and complementary technology for Peel Mutual.
Strong Foundation for Success
David Laker, Chief Sales Officer, Guidewire.
“Leading Peel Mutual’s journey to Guidewire Cloud and implementing complementary strategic solutions is both a privilege and a significant responsibility,” comments Michael Lauren, President and Managing Partner, NXT Level Technologies. “This collaboration establishes a strong foundation to support Peel Mutual’s success for years to come. We sincerely appreciate the Peel Mutual team for their continued trust and partnership, and we look forward to further strengthening our relationship with Guidewire to deliver ongoing value.”
Guidewire says Peel Mutual’s adoption of Guidewire Cloud will help the insurer simplify core operations and use AI-enabled capabilities.
“Peel Mutual’s adoption of Guidewire Cloud builds on their existing strengths, enabling them to further simplify core operations and unlock the potential of AI-enabled capabilities,” comments David Laker, Chief Commercial Officer, Guidewire. “We’re pleased to collaborate with NXT Level Technologies to support Peel Mutual in achieving its strategic goals.”