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OWIT Global (West Hartford, Conn.), a provider of insurance-specific microservices solutions for the global insurance industry, has named Joel Otfinoski to be the global leader for all OWIT customer implementations and support. The vendor says that Otfinoski’s new role as Chief Customer Engagement Officer, fills a need for OWIT’s growing client base.
Otfinoski brings over 20 years of experience working for companies including Liberty Mutual (Boston), Arbella Insurance Company (Quincy, Mass.), and AIG (New York), specializing in directing and managing a broad range of digital transformation initiatives. Otfinoski has been instrumental in identifying company needs, providing long-term vision, and overseeing cross-functional teams from development to delivery, according to an OWIT statement. He also has experience working in the insurance software vendor space, having worked in product management during the early years of Duck Creek Technologies (Boston).
“I enjoy bridging the gap between technology and business needs,” Otfinoski comments. “As the primary customer connection at OWIT Global, I will work with our team to ensure we have a customer-centric and result-driven culture, resulting in successful product implementations with ongoing seamless support for OWIT’s customers.”
Wealth of Knowledge from Carrier and Vendor Sides
“With our initial growth and current outlook, it was time to bring in a highly experienced resource to manage our customer needs and build a strong delivery and support team,” comments Wendy Aarons-Corman, President and CEO, OWIT Global. “Joel brings a wealth of knowledge and experience from the carrier and the vendor side. He is also incredibly thoughtful in his approach and will provide an additional visionary perspective. Joel is the perfect addition to the Senior Leadership.”