Oregon’s SAIF Modernizes with Guidewire Core Systems

The workers’ comp carrier anticipates improved operational efficiency, greater speed to market, and more effective communication with agent and policyholders.

(Oregon’s Crater Lake from the air. Credit: Zainubrazvi.)

SAIF Corporation (Portland), Oregon’s not-for-profit, state-chartered workers’ compensation insurer, has selected Guidewire (Foster City, Calif.) PolicyCenter as its new underwriting, rating, and policy administration system and Guidewire BillingCenter to manage its billing operations, including agency and commissions. SAIF selected PolicyCenter and BillingCenter to replace its internally-developed policy administration and billing management systems. )

SAIF also selected Guidewire Rating Management, Client Data Management, and Business Intelligence for InsuranceSuite. SAIF will be converting its policyholders to the new systems at renewal, the vendor reports.

“We were attracted by Guidewire’s product maturity and the company’s long-term commitment to its products,” comments Ken Collins, CIO, SAIF. “We look forward to the enhancements PolicyCenter and BillingCenter will bring to our business.”

Benefits that SAIF expects from PolicyCenter and BillingCenter include the ability to:

  • Communicate more effectively with agents and policyholders;
  • Bring new products and product enhancements to market more quickly; and
  • Improve operational efficiencies and reduce overall costs by standardizing on a modern software technology platform.

Focus on Core Mission

“The top focus of our business is to make sure Oregon is the safest, healthiest state it can be. That is what we do,” comments Bruce Hoffman, VP, Underwriting Services, SAIF. “Leveraging PolicyCenter and BillingCenter will enable us to focus on our core mission, freeing us from having to maintain a fleet of custom systems.”

“We welcome SAIF to the Guidewire customer family as a PolicyCenter and BillingCenter customer,” says Ken Shapiro, group VP, Americas Sales, Guidewire Software. “We look forward to helping them deliver on their business objectives with their customers.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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