Openly Selects Snapsheet’s Claims Management Software

Openly sought a flexible claims system to offer greater transparency, faster cycle times, and better customer experiences throughout the claims process.

(Image source: Openly website.)

Openly, the Boston-based premium homeowners insurance platform that affirms the agent channel while simplifying the buying process, has selected Snapsheet’s (Chicago) claims management platform to offer greater transparency, faster cycle times, and better customer experiences throughout the claims process, according to a Snapsheet statement.

Chris Bacon, COO, Openly.

Snapsheet describes its claims software as a cloud-native offering that delivers faster and better claims experiences by digitizing the entire claims management process for partners, from omnichannel intake of FNOL to data and technology assisted investigation and claim assessment, all the way through digital payment processing for settlements to guarantee faster claims cycles. Snapsheet pitches its platform as featuring an API-driven, flexible, configurable approach allows insurance partners to easily upgrade the claims experience while enabling carriers, MGAs and InsurTechs of any size to leverage a more efficient and cost-effective system.

“We created Openly with simple insurance in mind, and we needed a flexible claims system that could keep up with our pace of revolutionizing homeowners insurance,” comments Chris Bacon, COO, Openly. “Snapsheet’s claims platform includes digital payments, provides flexibility and access to data in real-time for greater transparency—all in an effortless way that shows their strength and abilities over other claims platform providers.”

Andy Cohen, President and COO, Snapsheet.

Openly has expanded its offerings to homeowners in eleven states with plans to expand to additional states this year. Its core homeowner offering can be used for multiple occupancy types, including primary, seasonal, secondary, and rented to others, while providing premium and coverage terms. Openly offers comprehensive coverage with features such as Coverage A up to $3 million, guaranteed replacement costs up to $5 million, coverage for trampolines and pools with diving boards, and no prohibited dog breeds.

Streamlined Claims System

“This is an exciting time for Snapsheet,” comments Andy Cohen, President and COO, Snapsheet. “Our new partnership with Openly further validates the benefits of a streamlined, proven claims system to home insurers looking for a better experience. Openly is truly reimagining homeowners insurance, and we are excited to support their claims needs to enable better customer experiences for homeowners across the country.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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