OneSpan Joins Guidewire PartnerConnect as Solution Alliance Partner

New partner’s e-signature solution can help property/casualty insurers digitize the new business application and claims processes.

(Image source: OneSpan website.)

Guidewire Software (San Mateo) has announced that OneSpan (Chicago), a provider of e-signature- and secure transaction-related solutions, has joined Guidewire PartnerConnect as a Solution Partner. Founded in 1991, OneSpan has decades of experience implementing e-signatures in insurance across a wide range of use cases, including insurance applications, e-policy delivery, claims and appraisals, account maintenance, and agent onboarding and licensing.

Dan Dica, SVP, Global Sales, OneSpan.

The OneSpan Sign accelerator for insurers on Guidewire PolicyCenter is an e-signature solution that enables insurance carriers and agents to provide policyholders with a frictionless sign-up process, easily and securely submit new business applications digitally, and maintain accounts without paper, according to a Guidewire statement. Guidewire says that its customers will be able to leverage OneSpan Sign’s intuitive and secure e-signature integration in all distribution channels, including agent, call center, online, and mobile.

The OneSpan Sign accelerator for insurers using Guidewire ClaimCenter will be designed to enable claims adjusters, appraisers, and other parties to obtain secure e-signatures for any document originating from within ClaimCenter. Eliminating the manual process of signing documents will accelerate the claims process, while capturing a visual audit trail of each signer’s actions via OneSpan’s patented process, according to Guidewire’s statement.

“Insurers are digitally transforming their businesses to offer their policyholders more convenient ways to communicate with them when applying for coverage or making changes to existing accounts,” comments Dan Dica, SVP, global sales, OneSpan. “Our partnership with Guidewire will provide our joint insurance customers with new methods for enhancing the experience of their policyholders.”

With OneSpan’s Ready for Guidewire accelerators, insurers will be able to the following, according to Guidewire:

Becky Mattick, Senior Director, Global Solution Alliances, Guidewire Software.

  • Accelerate the document approval process due to the ability to get documents including new business applications, waivers, and claims documents signed quickly;
  • Keep documents electronic with a secure electronic signature, enabling workflows between brokers, agents, employees, and clients to remain completely digital; and
  • Add workflow rules to automatically index and archive documents according to retention rules once the documents have been securely e-signed.

“We are pleased to welcome OneSpan to the Guidewire PartnerConnect program,” comments Becky Mattick, senior director, Global Solution Alliances, Guidewire Software. “OneSpan’s contributions will give our insurer clients an opportunity to enhance customer service levels by enabling a digital experience for processing documents.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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