OneShield (Marlboro, Mass.), a provider of core P&C insurance systems software, and Xpertdoc Technologies (Montreal), a provider of document output and customer communications solutions, have struck a partnership to provide their solutions as an integrated offering.
The partnership is a result of the two vendors proving the integration of the Xpertdoc Client Communication Management solution with OneShield Insurance Software, resulting in a seamless technology offering in a live client environment, according to Varsha Bhat, partner relations, Xpertdoc. “We have a mutual goal of helping insurers grow and modernize their business while enabling them to deliver better customer service,” she says.
“Xpertdoc’s award-winning document output platform is an excellent fit for us,” comments Liza Smith, Senior Vice President, Sales and Marketing, OneShield. “From our perspective, Xpertdoc’s platform provides a key part of our customer-centric business processes – the combined solution will reduce expenses for our carrier clients, and significantly improve their customer satisfaction.”