OneShield Market Solutions Adds Cloud-Based Self-Service Portal for Agents and Policyholders

The portal enables individuals to take charge of their insurance needs, while also offering a wide variety of benefits to both agents and insureds.

(Image credit: Dollar Photo Club.) 

OneShield Market Solutions, the newly acquired solution of OneShield Inc. (Marlboro, Mass.), has introduced to its core system offerings a cloud-based self-service portal for insurers to rapidly handle submissions, quoting, incident intake and general policy and claim inquiries. OneShield Market Solutions provides niche insurance providers such as MGAs and regional carriers with core system insurance software delivered in the cloud.

Introduced with the goal of extending self-service capabilities, 24/7 availability and ease of use to agents and insureds, according to the vendor, the portal enables individuals to take charge of their insurance needs, while also offering a wide variety of benefits to both agents and insureds.

(Related: OneShield Launches New Insurance Core System Portfolio for Specialized Market Sectors)

Among the benefits of the portal for agents is submission management for all P&C lines of business, including the following functionality:

  • Quick quote: using default program values for minimal data entry
  • Full quote: extension to include additional underwriting rating components
  • Automated underwriting rules and edits
  • Proposal generation
  • Email clearance and notification to underwriting

Agents also benefit from policy processing automation (payroll uploads, online payments) and claim reporting, with scripted interviews to report incidents across all lines of business

Policyholders benefit from a range of policy management and claim information self-service capabilities including:

  • Review policy billing statements
  • Obtain PDF versions of processed forms related to inforce policies
  • Update exposure information and self-report payroll
  • Claim related payment history
  • Incident Management
  • Manage Incidents and report claims to the carrier

“We are excited to offer a portal that is fully integrated with our claims and policy administration systems,” comments Bill Kuebler, president, OneShield Market Solutions. “Our products are designed for lower total cost of ownership and easy deployment by leveraging the flexibility of cloud-based delivery. As a result, any carrier can take advantage of this module, delivering increased efficiencies and expanded services to agents and insureds.”

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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