One Inc Integrates ClaimsPay with Sapiens ClaimsPro

Building on a collaboration beginning in 2022, One Inc’s ClaimsPay has been integrated with Sapiens ClaimsPro, enabling rapid implementation of digital payment solutions.

(Image source: One Inc ClaimsPay web page.)

One Inc (Folsom, Calif.), provider of the largest payment network for the insurance industry, has announced a technology integration with global insurance software solutions provider Sapiens International Corporation (Holon, Israel). The collaboration will result in the seamless integration of One Inc’s ClaimsPay and Sapiens ClaimsPro platforms, providing North American insurers with a swift means to implement digital payment management solutions, according to a One Inc. statement.

One Inc says that the inclusion of its ClaimsPay solution will empower insurance providers to efficiently distribute claims payments to a wide range of recipients. With integrated mobile and web platforms, it provides customers with a modern claims experience that uses familiar mobile technology such as Venmo and PayPal, in addition to direct payment options, the vendor says.

The collaboration between One Inc and Sapiens began in 2022, with Sapiens successfully completing the development of the pre-built integration for its ClaimsPro Property & Casualty platform earlier this year. Sapiens ClaimsPro is designed to enables P&C insurers to unlock powerful, auditable, and configurable AI-driven automation for all lines of business.

“We are thrilled that Sapiens placed its trust in One Inc and our state-of-the-art digital capabilities to meet the modern standards of digital payments and rising customer expectations within the insurance industry,” comments Ian Drysdale, CEO, One Inc. “As insurers adapt their business models and processes to leverage the exciting potential of digital automation, this integration will further reinforce our mutual dedication to providing an enhanced customer experience, aligning seamlessly with an unwavering commitment to excellence.”

Ideal Partner to Drive Scalability and Evolution of Digital Partner

“We firmly believe that One Inc is the ideal partner to drive the scalability and evolution of our digital platform, ensuring that our customers are equipped with the full suite of digital tools required to stay at the forefront of industry advancements,” says Gayle Herbkersman, Head of North America P&C Insurance Platform Business Unit, Sapiens. “The benefits of the integration include enhanced customer experience and digital engagement, and improved reporting and reconciliation, as well as security and compliance. By joining forces, we are confident we can provide efficient and cost-effective solutions to our customers.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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