One Call Insurance Partners with Roost on ‘Smart Home’ Insurance Offer

Through its new ‘One Call Smart Home’ program, the broker will offer Roost home telematics sensors to purchasers of new home insurance policies.

(Roost Water Leak and Freeze Detector. Image source: Roost.)

One Call Insurance (Doncaster, U.K.; over $240 million in gross written premium) has formed a partnership with Roost (Sunnyvale, Calif.) to supply the home telematics vendor’s Roost Smart Water Leak and Freeze Detectors, as well as Roost Smart 9V Batteries, to purchasers of new home insurance policies bought directly or through the insurance broker’s aggregator partners. One Call Insurance reports that five of its insurance carrier partners are currently participating in the One Call Smart Home program.

The deployment of Roost Smart Sensors is aimed at helping policyholders better mitigate the cost and inconvenience of fire, smoke and water leak related claims, but is also intended to send the market a signal that One Call is a leader in the smart insurance trend, the broker reports. One Call Insurance says it also expects to strengthen its engagement with new policyholders through Roost’s co-branded One Call mobile app, recently enhanced with emergency weather alerts.

“We are always looking for innovative ways to protect policyholders, stay a step ahead of the industry, and offer insurance packages that deliver unmatched features and value,” comments Nathan Robinson, Aggregator Relationship Manager, One Call Insurance. “By incorporating Roost’s platform and smart sensors into our offerings we are not only helping improve safety and security, we are protecting our consumers’ assets and looking to help reduce claims costs for our insurance panel.”

Roel Peeters, CEO, Roost.

Roost describes its Smart 9V Battery as a simple retrofit solution that transforms existing smoke alarms into smart alarms. If the alarm sounds and no one is home, a smartphone notification via the co-branded One Call Roost app is delivered to single or multiple recipients, as well as the underwriting insurer, to help minimize damage and loss. The Roost Smart Water Leak and Freeze Detector is designed to sense water leaks as well as humidity and freezing temperature situations. The sensors are designed to be easily located around the home in places most prone to water leaks such as sinks, hot water heaters, toilets and various appliances. The Wi-Fi enabled smart sensors don’t require a hub and set up in less than five minutes, according to Roost.

Better Informing and Protecting Policyholders

“Roost’s Connected Home Telematics Platform and Smart Sensors are helping insurers around the world drive customer acquisition and engagement, and we are excited to have One Call be the first to bring that advantage to the on-line aggregator market in the U.K.,” comments Roel Peeters, co-founder and CEO of Roost. “We look forward to helping One Call and its network put our platform, smart sensors and alerts to work mitigating loss and better informing and protecting policyholders throughout the United Kingdom.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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