Ohio National Adopts Insurance Technologies’ FireLight e-Delivery

The Insurance Technologies solution enables Ohio National to enhance and speed-up policy and document delivery to clients while improving back-office efficiencies and processes.

(Image source: Ohio National website.)

Ohio National Financial Services (Cincinnati, Ohio), an institution founded in 1909 that offers a range of life and disability income insurance products in 49 states, has launched Insurance Technologies LLC’s (Colorado Springs, Colo.) FireLight e-Delivery to provide a comprehensive, secure and modernized digital communication and sales experience for its financial professionals, according to a vendor statement.

Christopher J. Calabro, SVP, Chief Marketing Officer, Ohio National.

“We see FireLight e-Delivery as a win for our policy owners and our producers,” comments Christopher J. Calabro, SVP, Chief Marketing Officer, Ohio National. “it further simplifies the application process for our producers and efficiently delivers policies to our policy owners while also reducing our application operating costs.

Ohio National is initially launching FireLight e-Delivery for its term life insurance products but plans to expand its use to additional products in the near future, Calabro adds.

Ohio National chose FireLight e-Delivery for its robust features, usability and flexibility that allows the carrier to create its own user workflows and guided digital communication experiences. Firelight e-Delivery enables Ohio National to enhance and speed-up policy and document delivery to clients while improving back-office efficiencies and processes, according to the vendor

Among the benefits of FireLight e-Delivery brings to Ohio National are the following capabilities, by the vendor’s description:

  • Deliver policies quicker and more efficiently, allowing financial professionals and customers to receive, review and sign electronically at their convenience;
  • Simplify the process of collecting requirements;
  • Significantly reduce policy delivery costs.

    Doug Massey, EVP, Sales and Strategic Relationship Management, Insurance Technologies.

Faster, More Efficient Delivery

Many producers and policy owners are looking for more technology-driven methods to deliver policies faster and more efficiently, according to Doug Massey, EVP of sales and relationship management, Insurance Technologies. “FireLight e-Delivery offers that option and is a critical part of making this possible for carriers and distributors alike,” he comments. “Ohio National has been a valued partner and we knew the time, effort and money our e-Delivery solution could save them would reveal excellent results. It’s opened new ways they interact and support their financial professionals and clients by delivering enhanced and holistic sales experiences. We are excited to be able to continually develop and offer our clients, like Ohio National, solutions that support their digital and customer experience strategies.”

Ohio National’s portfolio of solutions also includes Insurance Technologies FireLight e-Application solution and the ForeSight annuity and life illustration solution. FireLight e-Delivery is a sales component of the FireLight Sales Platform, which the vendor describes as a cloud-based, end-to-end sales management platform for insurance and retirement business.

FireLight Embedded Delivers Sales Functionality to Third-Party Systems

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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