NYCM Insurance Selects FirstLight for Ethernet Private Line Service

FirstLight’s dedicated, point-to-point ethernet solution will provide redundancy between NYCM’s locations in Upstate New York.

(Greene Mansion, Amsterdam, NY. Photo credit: Kristin/Hawthorne Ave.)

New York Central Mutual Insurance (NYCM; Edmeston, N.Y.) has selected FirstLight (Albany, N.Y.) as its provider for fiber-based ethernet connectivity. FirstLight’s Ethernet Private Line (EPL) service will provide NYCM with a redundant circuit between its Edmeston and Sherburne offices in central New York State, the vendor reports.

In business for over 120 years, NYCM Insurance provides home, auto and business insurance coverage in the state of New York for over 120 years. Putting a superior customer experience at the center of its philosophy, NYCM prides itself on the company’s relationships with both customers and agents. In addition to its headquarters in Edmeston, NYCM maintains satellite offices in the Upstate New York cities of Sherburne, Buffalo and Amsterdam. The insurer began its relationship with FirstLight through a search for a reputable provider for a private, dedicated Ethernet connection for redundancy between its Sherburne and Edmeston locations.

“We needed a provider with fiber in our area to establish the redundant connection between offices,” comments Tony Laria, Infrastructure Business Unit Manager, NYCM. “Not only did FirstLight offer the infrastructure and services we were looking for, but its team was responsive to our needs, thorough and a pleasure to work with throughout the process.”

Kurt Van Wagenen, President and CEO, FirstLight.

Symmetrical, Full-Duplex, Guaranteed Bandwidth

NYCM Insurance is using FirstLight’s EPL service for several types of traffic including voice, email and file-sharing. FirstLight’s Ethernet solutions not only support voice, data and video applications, but also have the flexibility to accommodate future applications as business needs evolve, according to the vendor. The vendor reports that its Layer 2 service is designed in accordance with Metro Ethernet Forum (MEF) standards to ensure a high quality and reliable Ethernet service and is available in point-to-point, point-to-multipoint and multipoint-to-multipoint configurations.

“We’re delighted that NYCM Insurance selected FirstLight for its WAN solution,” comments Kurt Van Wagenen, President and CEO, FirstLight. “Our Ethernet service is delivered over our own low-latency fiber optic network and offers symmetrical, full-duplex, guaranteed bandwidth to businesses, like NYCM Insurance, where quality and efficiency are of the utmost importance. We’re proud to offer this service to our customers in New York State and throughout the Northeast.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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