NTT DATA Becomes Duck Creek SI Partner

The partnership lets insurers accelerate their Duck Creek deployments and leverage NTT DATA’s consulting, digital solutions, change management, and implementation capabilities.

(Image source: NTT DATA homepage.)

NTT DATA (Plano, Texas), a digital business and IT services provider, announced today that it has partnered with Duck Creek Technologies (Boston) as a systems integrator, with the stated goal of accelerating and optimizing property and casualty insurers’ digital transformations through adoption of the Duck Creek Platform.

Nancy Casbarro, VP, Insurance Research and Consulting, Aite-Novarica Group.

The partnership will empower clients to accelerate their Duck Creek deployments and leverage NTT DATA’s broad insurance consulting, digital solutions, organization change management, and implementation capabilities, according to an NTT DATA statement. Clients will be able to deliver improved customer experiences and technology innovations in addition to lowering operating costs, reducing time to market for new products, improving employee efficiency and customer service, and enabling powerful data insights, the statement says.

“As a trusted global innovator to many Fortune 100 and 500 companies, NTT DATA has partnerships with the best of the best,” comments Rob Baughman, Senior VP, Financial Services and Insurance, NTT DATA Services. “We are delighted to collaborate with Duck Creek and bring the benefits of their solutions to our mutual clients. These clients will benefit greatly from the power of NTT DATA’s consultative approach and the enterprise-level digital capabilities of the Duck Creek Platform.”

Rob Baughman, SVP, Financial Services and Insurance, NTT DATA Services.

As a strategic systems integrator partner, NTT DATA will provide Duck Creek customers comprehensive business solutions implementing and realizing the value of the extensive capabilities of the Duck Creek Platform, supported by trained and highly-skilled professionals, according to Elizabeth Del Ferro, VP, Partner Go-To-Market, Duck Creek Technologies. “NTT DATA is well-regarded in digital transformation, information technology, consulting, and services, and we are happy to welcome them into our Partner Ecosystem.”

The NTT DATA and Duck Creek partnership will offer the following, as described by the vendor:

  • Operational and organizational change leadership necessary for successful transformation programs

    Elizabeth Del Ferro, VP, Partner GTM, Duck Creek Technologies.

  • Leadership in developing and executing cloud migration strategies
  • Operational cost savings through thoughtful process design and automation
  • Customer experience design to improve interactions with customers, agents, and employees
  • Strategic use of data and analytics to deliver robust business insights
  • Reduced complexity through improved environment provisioning, DevOps, and automation

“In today’s competitive market, insurance carriers need the ability to get products to market faster,” comments Nancy Casbarro, VP, Insurance Research and Consulting, Aite-Novarica Group. “Insurance carriers are looking for solution providers that offer modern technology platforms but also offer experience and capabilities in implementation strategy, legacy migration, and automation. Technology and services partnerships are an effective way to deliver those capabilities more efficiently and effectively.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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