Northwestern Mutual’s Christian Mitchell: Agile Response to Customer Needs
In the world of finance and insurance, it’s often difficult to earn clients’ trust. In fact, just 52% of people trust financial service providers today. Northwestern Mutual has not only flipped that statistic on its head, but led the market in innovation to meet customers’ modern-day needs. In this episode of Life Accelerated, learn how Chief Customer Officer Christian Mitchell built their latest product to be high-tech yet accessible to both their advisors and customers.