(Image credit: Adobe Stock.)
NORCAL Group (San Francisco), a group of Medical Professional Liability Insurance Companies, has selected VUE Software’s (Coconut Creek, Fla.) VUE Onboarding & Compliance and VUE Compensation to provide automated workflow management for NORCAL’s business units throughout the United States.
Using the VUE solutions, NORCAL will be able to consolidate five systems into one, integrate two policy administration systems and general ledgers to simplify compensation payments, track commissions and create multiple hierarchy levels, according to a vendor announcement. Administrative staff and agents will also have 24-hour access to records and commission information, as a result of the implementation. VUE lists the full suite of capabilities enabled by the solutions as follows.
- Automated process for onboarding and compliance across all states
- Unified system for OB&C and compensation
- Ability to integrate policy admin systems
- Automated workflow management
- Ability to store contracts and agent information
- Ability to pay agents accurately
- Agent portal
- Ability to track hierarchy
“This partnership with VUE will allow NORCAL Group to better serve its agency partners in an ever-changing MPLI industry while remaining compliant and providing our team access to important, real-time data,” comments Michael Roque, VP of Sales & Business Development, NORCAL Group.” NORCAL Group looks forward to working with the VUE team to achieve shared success.”
“We are excited about this new partnership with NORCAL Group,” comments Abhinav Dave, Executive VP, VUE Software. “Implementing our distribution modernization platform will add value to NORCAL by digitizing their processes, ensuring producer compliance and increasing customer satisfaction.”