New Mexico Mutual Casualty Company Moves to Guidewire Cloud

The migration lets the carrier’s staff focus on delivering value to agents and policyholders, and opens up opportunities to adopt analytic and digital capabilities on Guidewire Cloud.

(Image source: New Mexico Mutual Group website.)

New Mexico Mutual Group (Albuquerque), the top workers’ compensation insurance company in New Mexico, and Guidewire (San Mateo, Calif.) have announced that New Mexico Mutual has successfully migrated Guidewire InsuranceSuite to Guidewire Cloud to power its core business and simplify IT operations.

Gina Hickman, VP, CFO, New Mexico Mutual.

The company has been a Guidewire self-managed customer since 2005. Recently, it migrated its self-managed installations of Guidewire DataHub and InfoCenter onto Guidewire Cloud as its enterprise-wide data management and business intelligence systems. Guidewire PartnerConnect Consulting Global Premier member Ernst & Young LLP (EY) led the implementation project.

“Migrating to Guidewire Cloud has enabled us to transfer system maintenance to Guidewire so we can stay current with their latest technology and innovations enabling our IT staff to focus on the tasks that will deliver value to our agents and customers as we adapt to changing market demands,” comments Gina Hickman, VP, CFO, New Mexico Mutual. “We look forward to further exploring the analytics and digital capabilities and functionalities offered on Guidewire Cloud as we leverage them to help us achieve our strategic goals.”

On Time, On Budget

Vandana Sule, partner, Technology Consulting, Ernst & Young LLP.

“The wonderful collaboration between our IT staff and the Guidewire and EY resources contributed to a phenomenally successful migration project that concluded on time and on budget,” says Karen Schroeder, director, IT, New Mexico Mutual. “Our users have provided positive feedback about the look and feel of the new user interface using InsuranceSuite on Guidewire Cloud.”

“We are honored that New Mexico Mutual and Guidewire entrusted us with the success of implementing InsuranceSuite on Guidewire Cloud,” comments Vandana Sule, partner, Technology Consulting, Ernst & Young LLP. “We look forward to partnering with both companies as New Mexico Mutual continues along its cloud journey.”

Michael Mahoney, SVP, head of Professional Services, Guidewire comments, “We congratulate New Mexico Mutual on its successful cloud transformation. We are excited to help the company continue its 32-year mission of providing access to high quality, cost-effective workers’ compensation insurance and services for its customers.”

New Mexico Mutual Extends Guidewire Relationship with PolicyCenter Deployment


Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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