Nationwide Selects Guidewire’s Data and Analytics Solutions

The insurer will use DataHub and InfoCenter to transform its commercial lines of business, beginning with business auto.

(Nationwide headquarters in Columbus, Ohio. Photo credit: Derek Jensen.)

Nationwide (Columbus, Ohio) has expanded its relationship with Guidewire Software by selecting Guidewire DataHub and InfoCenter to support the carrier’s property/casualty data and analytics strategies.

A Guidewire customer since licensing ClaimCenter in 2011, Nationwide will use DataHub and InfoCenter to transform its commercial lines of business, beginning with business auto, complementing the insurer’s selection of Guidewire InsuranceSuite in 2012 and the complete set of Guidewire Digital Portals earlier this year. The company has been in production with Guidewire core systems since 2013.

Tammy Craig, SVP and CIO, Commercial Lines and Agency, Nationwide.

Tammy Craig, SVP and CIO, Commercial Lines and Agency, Nationwide.

“We very much appreciate the strong long-term relationship we have developed with Guidewire through the journey of claims, personal lines, and now commercial transformation,” comments Tammy Craig, SVP and CIO, Commercial Lines and Agency, Nationwide. “We look forward to working with Guidewire to continue to extend product support into the commercial lines business with DataHub and InfoCenter.”

DataHub and InfoCenter will enable Nationwide to achieve the following, according to a Guidewire statement:

  • Improve the ease of doing business for staff by providing them with robust operational reporting capabilities to access reports and conduct queries independently;
  • Better map and convert data through the full InsuranceSuite product line; and
  • Provide a single view of data to users across the organization, including claims, finance and underwriting.

“Integration on any project is the hardest and most expensive thing to do and maintain,” comments Stephen Byrne, AVP, Commercial Lines Transformation, Nationwide. “The fact that DataHub and InfoCenter are pre-integrated and evolve with Guidewire core systems was a huge attraction for us. Having core systems, data, and analytics products from the same provider will significantly increase our operational visibility, and allow our users to quickly retrieve data and generate actionable business insights in order to be more responsive to our customers and business partners.”

Benefiting from Guidewire’s EagleEye Analytics Acquisition

“As evidenced by their recent acquisition of EagleEye Analytics, we are encouraged that moving to DataHub and InfoCenter now will position Nationwide to benefit from the work Guidewire is doing in the data and analytics area,” Byrne adds.

“We are pleased that Nationwide has continued its adoption of Guidewire InsurancePlatform,” comments Steve Sherry, SVP, Worldwide Sales, Guidewire Software. “We are honored to expand our collaboration with them and look forward to helping them realize their goal of gaining access to insights and data from across their business.”

Nationwide Selects Full Set of Guidewire’s Portals for Digital Strategy

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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