Nationwide Selects Full Set of Guidewire’s Portals for Digital Strategy

Already in production with Guidewire’s ClaimCenter and PolicyCenter, Nationwide has selected Guidewire Account Management Portal for Policyholders, Quote and Buy Portal for Policyholders, Gateway Portal for Agents, and Claim Portal for Vendors.

(Image credit: Adobe Stock.)

Nationwide Mutual Insurance Company (Columbus, Ohio) has expanded its relationship with Guidewire Software (Foster City, Calif.) by selecting the complete set of vendor’s Digital Portals. The insurer selected Guidewire Account Management Portal for Policyholders, Quote and Buy Portal for Policyholders, Gateway Portal for Agents, and Claim Portal for Vendors to accelerate and augment the implementation of their aggressive digital strategy. Nationwide is in production with Guidewire’s ClaimCenter and PolicyCenter.

Jim Korcykoski, CIO, Personal Lines & Direct, Nationwide Insurance.

Jim Korcykoski, CIO, Personal Lines & Direct, Nationwide Insurance.

“The integration of Digital Portals with Guidewire InsuranceSuite provides a single source of change for our business rules across both core systems and digital channels. This improves our agility and speed to market of future changes,” comments Jim Korcykoski, Enterprise Chief Technology Officer, Nationwide Insurance.

Nationwide will be able to do the following through Guidewire Digital Portals, according to the vendor:

  • Empower agents, policyholders and vendors with self-service claim, policy servicing and quoting capabilities;
  • Increase website traffic and better compete in the market; and
  • Improve market responsiveness and lower total cost of ownership.

“We are impressed with the progress and direction of Guidewire’s Digital Portal products. After a long and detailed evaluation, we feel that they can accelerate our digital strategy while allowing us to retain the ability to create unique market-leading digital experiences for our members,” comments Jeff Cain, AVP, Personal Lines & Direct CTO, Nationwide Insurance.

“We are proud to partner with Nationwide Insurance on their transformation journey and applaud their commitment to innovative customer engagement,” comments Marcus Ryu, CEO and co-founder, Guidewire Software.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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