Mutual Benefit Group Seeks Benefits of SaaS with Duck Creek Claims OnDemand

A longstanding client of the vendor, MBG sees the efficiency benefits of the SaaS option as a way of leveling the playing field relative to large national carrier competitors in the Mid-Atlantic region.

(Huntingdon County, Pa., home of MBG. Photo credit: Joe Calzarette.) 

Mutual Benefit Group (MBG), a regional property/casualty insurer based in Huntingdon, Pa., and a longstanding client of Duck Creek Technologies (Boston), has entered into an agreement to transition its on-premises Duck Creek Claims solution to the vendor’s OnDemand software-as-a-service (SaaS) delivery option.

Adam Solomon, CIO, Mutual Benefit Group.

The insurer saw the OnDemand option as a way of leveraging its existing relationship with Duck Creek to gain the advantages of SaaS in maintaining competitive in a market saturated by the largest national insurance carriers. “As we plan our long-term technology strategy, it’s critical that we invest in systems and solutions that can evolve with our business rather than constrain us to outdated operating models,” comments Adam Solomon, CIO, Mutual Benefit Group. “With Duck Creek Claims OnDemand, we’ll not only be able to offer customers better service during difficult times, but the upgradable platform will also allow us to keep pace with the evolving marketplace in our region.”

Duck Creek pitches its Duck Creek OnDemand solution as an alternative to traditional on-premises implementation of Duck Creek solutions for insurers looking for a quicker realization of system benefits and a lower fixed-cost solution. The vendor says the option is suitable for insurers of all sizes and regions and supports the full Duck Creek Suite or any one or more of the vendor’s individual solutions.

Continued Confidence

“We are honored to continue to help Mutual Benefit Group with their digital transformation initiatives, and especially to welcome them into our growing family of OnDemand customers,” comments Eugene Van Biert, Chief Revenue Officer of Duck Creek Technologies. “Mutual Benefit Group has long trusted Duck Creek to deliver world-class solutions, and we appreciate their continued confidence as they move further into the evolving world of digital insurance.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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