(Image source: MASOV homepage.) 

Mutual Assurance Society of Virginia (MASOV) (MASOV; Richmond) has implemented ITS’s (Dallas) Data Migration Platform (IDMP) for the purpose of migrating the insurer’s homeowner and dwelling fire policies and documents from MASOV’s legacy system to its newly-implemented Guidewire InsuranceNow platform.

“MASOV has perpetual policies which do not renew or expire after a set term like other policies in the market,” comments Glenda Holmstrom, director of data migration services, ITS. “Typically, a policy’s migration is triggered by the renewal process. In this case, the migration process was designed to trigger from the annual billing process.”

ITS worked with MASOV and the Guidewire implementation to complete implementation of the data migration solution. The vendor notes that the MASOV executive team prioritized the project at the highest level, thereby affording the implementation team the requisite support and engagement for completing the project in an efficient and timely fashion.

ITS’s Guidewire Expertise and Hyper-Responsiveness

“ITS’ team has been fabulous through this whole process and haven’t missed a mark,” comments Jeffrey S. Wrobel, Sr., president and CEO, MASOV. “ITS’s hyper-responsiveness and expertise with Guidewire InsuranceNow made the difference. We are thrilled to have completed a successful migration of our legacy data on-time and on-budget.”

Prior to the solution implementation project, ITS reports that it also implemented the Guidewire user acceptance testing (UAT) Kickstart program for MASOV. UAT Kickstart is a customized version of ITS’s proprietary testing program that is closely aligned with the InsuranceNow system and implementation methodology. ITS developed MASOV’s test plan, wrote the initial test cases, and successfully trained MASOV personnel before handing the process over to their internal quality assurance (QA) team.

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