Mountain West Farm Bureau/360 Insurance Company Deploy Guidewire InsuranceSuite

The Wyoming-based property/casualty insurers are leveraging Guidewire Cloud to increase business agility and deliver greater value.

(Image source: Mountain West homepage.)

Mountain West Farm Bureau Mutual Insurance, a Laramie, Wy.-based multi-line insurer, and Guidewire (San Mateo, Calif.) announced that Mountain West and its subsidiary 360 Insurance Company have successfully deployed InsuranceSuite on Guidewire Cloud to power their core operations and simplify IT operations, adapt more quickly to changing market demands, and deliver more value to agents and policyholders. The companies implemented the product for its five personal lines of business in the states of Colorado, Montana, and Wyoming, and are currently implementing the system for its commercial lines of business.

Tim Hays, VP, IT, Mountain West.

“With its cloud-base technical architecture and robust integrated software features, Guidewire Cloud is a capabilities game changer for Mountain West and 360,” comments Tim Hays, VP, IT, Mountain West. “Most notably, it reduces the implementation time associated with a project of this scope. With Guidewire Cloud, we are out of the software development business. We now truly run software rather than build it.”

“There are a lot of new Guidewire fans within our companies,” Hays adds. “Our teams are excited about the capabilities they now have at their fingertips, such as straight-through processing, intelligence they’re getting out of the Explore dashboards, and enhanced capabilities in terms of quote-to-bind and managing underwriting issues. With Advanced Product Designer, we broke apart a packaged policy that included home, auto, outbuildings, and inland marine, all in a single policy, and shifted to a structure with an account that has individual monoline policies. This is a totally fundamental shift and redesign of how we operate, and we were able to make that shift with efficiency, accuracy, and speed.”

Milestone in Digital Transformation

Christina Colby, Chief Customer Officer, Guidewire.

“We are excited that Mountain West and 360 will be leveraging Guidewire to modernize and grow their personal and commercial lines of business,” comments Christina Colby, Chief Customer Officer, Guidewire. “As Mountain West prepares to celebrate 75 years of service next year, we congratulate them on achieving this milestone in their digital transformation journey to continue their mission of providing financial peace of mind for their customers with competitive, quality products and services.”

Mountain West and 360 also deployed SmartCOMM from Smart Communications for customer communications management. Guidewire is a reseller of Smart Communications, a Guidewire PartnerConnect Solution member.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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