MJ Insurance Streamlines Commercial Application Process with Indio Digital Platform

The platform has made the agency’s application processes faster, easier and more accurate while freeing-up client service teams to concentrate on policyholders’ needs.

(Indianapolis Central Library. Photo credit:Serge Melki.)

MJ Insurance (Indianapolis), one of the largest privately held insurance agencies in the United States, has selected the digital platform of Indio Technologies to streamline the commercial insurance application process for its clients. MJ is currently ranked in the top 100 in the U.S. With clients in 16 countries and in every U.S. state, the firm has dedicated practice groups for construction, energy, transportation, real estate, manufacturing, sororities and mining. MJ also offers comprehensive employee benefits programs, including major medical, group disability, group life and onsite employer clinics.

Lula Laubecher, Advocacy Leader, MJ Insurance.

“We’re always looking for new ways to help our clients be more successful by working better, smarter and more efficiently,” comments Lula Laubecher, Advocacy Leader, MJ Insurance. “Indio’s platform was simple for us to implement and has an intuitive interface that’s fast and easy for our clients to use. It makes what used to be a burdensome annual commercial property/casualty insurance application process faster, easier and more accurate for our clients. At the same time, it frees our client service teams to devote more time and energy helping clients address and manage the wide range of complex risks they face today.”

Michael Furlong, Co-Founder, Indio.

Indio provides a workflow management platform aimed at helping the commercial insurance world to transition from paper-driven to digital processes. The vendor’s platform automates the manual processes of retrieving quotes from different carriers and processing insurance applications from clients. Through the efficiencies resulting from paperless processes and improved workflow, the vendor’s offering is designed to reduce the operational overhead required to run a traditional insurance agency, allowing brokers to focus more on sales and relationship management.

Providing Clients with a Dynamic Resource

“We’re delighted that MJ Insurance is among the growing number of firms now using Indio’s digital platform,” comments Michael Furlong, co-founder and CEO, Indio. “As a firm dedicated to providing exceptional client service, MJ will be able to use the platform to provide their clients with a dynamic resource that will save them time completing their policy applications, annual renewals and related administration.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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