Mitchell Acquires UniMed Direct to Strengthen Medical Management Capabilities

The acquisition expands Mitchell’s product portfolio and aims to increase impact on customers’ claims outcomes.

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Mitchell International (San Diego) a provider of technology, connectivity and information solutions to the property/casualty claims and collision repair industries, has announced its acquisition of UniMed Direct, a provider of proprietary enterprise managed care software and physician peer review services to the workers’ compensation industry. The acquisition adds enhanced capabilities to Mitchell’s workers’ compensation and medical management offerings and also integrates ReviewStat, UniMed’s managed care software, to Mitchell’s portfolio of solutions.

UniMed’s software platform uses workflow optimization tools and evidence-based guidelines to automate and streamline all critical functions of the managed care process to drive higher efficiencies and quality for the workers’ compensation market, according to a Mitchell statement. Mitchell characterizes the addition of UniMed’s line of services as providing the vendor’s clients with the most comprehensive and integrated medical management and cost containment offering in the market.

“The acquisition further supports the vision that a fully integrated and end-to-end solution connecting bill review to managed care operations is a model that offers greater visibility into claims data for seamless automated data transfer,” comments Alex Sun, President and CEO, Mitchell. “Now, with access to UniMed’s ReviewStat, we can further enhance our capabilities to integrate medical workflows into the broader claims management process for greater efficiencies and improved outcomes. We are delighted to welcome the UniMed team to the Mitchell family.”

Strength and Scale

“UniMed has continued an excellent growth trajectory and we are proud of the services and solutions that we’ve delivered for our customers,” comments Lisa G. Hannusch, CEO, UniMed Direct. “Mitchell shares a similar customer-oriented culture, focusing on continuous technology innovation. The combination with Mitchell gives us further strength and scale required to deliver the best solutions for our customers. This is an exciting time for both companies.”

Mitchell did not disclose the terms of the deal but notes that Bailey Southwell & Co. served as the exclusive strategic and financial advisor to UniMed on the transaction.

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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