Metromile Appoints Junna Ro as General Counsel

The former AAA insurer chief ethics and compliance officer and Symantec corporate counsel oversees a growing team of legal, regulatory and compliance professionals at Metromile.

(Junna Ro, General Counsel, Metromile. Image source: Metromile.)

Metromile, Inc. (San Francisco), a digital insurance platform and pay-per-mile auto insurer, today announced insurance industry veteran Junna Ro joined the company as general counsel. In her role, Ro oversees a growing team of legal, regulatory and compliance professionals as a member of the leadership team.

“Junna joins Metromile as we prepare to bring our personalized, digital insurance nationwide as a new public company. I believe Junna’s leadership will help us make auto insurance fairer and more widely available so more people can benefit from an exceptional customer experience and greater control over what they pay,” comments Metromile CEO Dan Preston. “And as a passionate advocate for diversity and inclusion, she has dedicated her career to giving people a voice. We are committed to having a diverse and inclusive workforce that reflects our communities, and I am confident she will help us make an impact both internally and within the industry.”

Dan Preston, CEO, Metromile.

“I have watched Metromile change the industry by making auto insurance more accessible for more people, and I cannot wait to help bring personalized insurance to more drivers,” comments Ro.

“I think Metromile is on the cutting edge of doing something very relevant, including making traditional insurance processes easier,” Ro elaborates in a Q&A on Metromile’s blog. “We want to create a new insurance customer experience, especially for those driving less or take alternative forms of transportation for their lifestyle or the environment.”

“Many traditional insurance companies are challenged with moving into the digital world, which is imperative in today’s market,” she adds. “I want to help drivers understand their coverage and demystify the policy, so people know what they purchased and how it will come to their help during their time of need.

Years at CSAA

Ro joins Metromile with more than 15 years of experience in the insurance industry at CSAA Insurance Group (Walnut Creek, Calif.), a AAA insurer and one of the top 20 personal lines property and casualty insurance groups in the U.S. She was vice president, chief ethics and compliance officer and associate general counsel, responsible for the corporate compliance and ethics, privacy, product forms and employment law functions.

Ro also served as corporate counsel at Symantec (Tempe, Ariz.) and its predecessor VERITAS Software (Santa Clara, Calif.) for seven years. She sits on the Asian Pacific Fund’s advisory council. Previously, she served on the board of directors of the Bay Area Ethics and Compliance Association and the Korean American Bar Association of Northern California and as co-chair and founding member of the National Association for Diversity in Compliance. Ro is an alumna of Santa Clara University School of Law and University of California, Los Angeles.

Q&A: Metromile CEO Dan Preston on Going Public

Tom Troy, CSAA’s CEO Talks Adaptation and Innovation

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

Leave a Comment