MetLife Opens InterContinental Times Square to COVID-19 Healthcare Workers

As majority owner of the hotel, the insurer will offer free housing at the hotel for nurses, doctors and other medical workers effective immediately.

(Image source: InterContinental Times Square.)

MetLife, Inc. (New York), which owns a majority stake in the InterContinental Times Square, announced on Friday, April 10 that it would open 250 rooms to healthcare workers on the front lines of the fight against COVID-19.

The insurer will offer free housing at the hotel for nurses, doctors and other medical workers effective immediately. Visiting medical professionals, once they have been assigned to a New York hospital by New York’s healthcare authorities, will be provided with credentials to book directly at the hotel. The insurer reports that the process is being coordinated by the state of New York and the Hotel Association of New York City.

Mike Zarcone, EVP, Head of Corporate Affairs, MetLife.

“Throughout MetLife’s history, we’ve worked with nurses and doctors to promote the nation’s health, including our partnership with the Visiting Nurse Association,” comments Mike Zarcone, EVP and head of Corporate Affairs, MetLife. “Now more than ever they are the backbone of our healthcare system, and society is depending on them to help keep us safe. We are honored to help.”

MetLife’s Historic Association with the Healthcare Profession

MetLife notes its close association with the healthcare profession dating to 1909, when the company began its visiting nurses program that sent nurses to the homes of low-income customers to care for the sick and teach modern hygiene. MetLife’s agents would notify the Visiting Nurse Association when a family needed help.

MetLife has been headquartered in New York City since its founding in 1868. In addition to MetLife’s corporate support, MetLife Foundation is donating $300,000 to New York-area food banks to help them deal with increased demand for their services as a result of coronavirus. That charitable contribution is part of a larger $25 million commitment MetLife Foundation announced on March 31 to help with the global response to COVID-19.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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