Malakoff Médéric Turns to DXC Technology for Systems Overhaul

In addition to providing business consulting, professional services and data conversion solutions, DXC will contribute its GraphTalk A.I.A software and data management platform.

(Les Invalides, Paris. Photo credit: Clément Bardot.)

The Malakoff Médéric Group (Paris), the largest group health protection in France, has entered into multi-year agreement DXC Technology (Tysons, Va.) to support a transformation of the insurer’s information systems. The vendor characterizes the engagement as one of the major IT transformation programs currently being undertaken in the French insurance market.

Pierre Bruno, VP, General Manager, Technology, South Europe, DXC Technology.

DXC reports that Malakoff Médéric decided to launch a major program to overhaul its information systems, as part of a strategy plan initiated at the end of 2016, including a major program to redesign its management information systems.

DXC has been called upon to help the Group’s achieve strategic challenges with regard to operational efficiency, service quality, business agility and digitization.

As part of this agreement, DXC says it will:

  • Help Malakoff Médéric meet operational performance challenges (quality, cost, time, functional coverage, customer segmentation, risk management, time to market, self-care).
  • Help implement an agile and open architecture for digital, big data and services (with features available in “as a service” mode).
  • Bring its expertise in leading major transformation programs and in agile change management, to ensure delivery of the solution, in accordance with milestones provided by Malakoff Médéric (including a first delivery in September 2018).

In addition to providing business consulting, professional services and data conversion solutions, DXC will deploy its GraphTalk A.I.A software and data management platform.

“The choice of Malakoff Médéric for DXC as a digital transformation partner confirms the relevance of our solutions and our ability to offer a comprehensive response to large-scale projects in the insurance sector,” comments Pierre Bruno, vice president and general manager of DXC Technology, South Europe. “We are excited about the upcoming collaboration with Malakoff Médéric and the prospect of being able to help improve their operational and financial performance.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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