Majesco and Infosys Collaborate to Accelerate Insurers’ Digital Journey

The companies seek to enabling insurers create personalized customer experiences, operational effectiveness, and digital adoption across the insurance business value chain.

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Infosys (Bangalore), a global provider of digital services and consulting, and Majesco, a global provider of cloud insurance software solutions, for insurance business transformation, have jointly announced a strategic collaboration. The companies say they will work together to help joint customers accelerate their digital transformation journey, enabling them to unlock new opportunities, address the demand for personalized customer experiences, operational effectiveness, and digital adoption across the insurance business value chain.

Ed Ossie, COO, Majesco.

Infosys’ insurance domain and digital capabilities combined with Majesco’s cloud-based solutions including the Majesco L&A and Group Core Suite, Majesco P&C Core Suite, and Majesco Digital1st Insurance on Majesco CloudInsurer, will accelerate business growth and innovation for the insurance industry, according to a joint announcement. The companies say the synergy resulting from their partnership will help life and annuity, group and property/casualty customers transform their business, helping insurers in achieving agility and innovation at speed and scale.

“In an increasingly changing insurance marketplace of new customer expectations, new risks, new competitors and new innovative products, insurers must make bold moves to transform their business and meet the needs of a new digital era of insurance,” comments Ed Ossie, COO, Majesco. “Insurers must optimize today’s business and create the future business to substantially increase their potential for success.  Majesco’s and Infosys’ collaboration will help our joint customers accelerate their transformation and their path to the future of insurance.”

Bringing Resiliency and Customer-Centricity to Clients

Mohit Joshi, President, Infosys.

Insurers are exploring ways to offer hyper-personalized experiences and innovative coverage to acquire and retain customers as part of a “new normal,” according to Mohit Joshi, President, Infosys. “A few critical factors to realize these goals are faster time-to-market, flexible products with better configurability, integration with cloud hyperscalers and effective operations,” Joshi comments. “Together, we will provide advanced insurance solutions to our customers and act as a catalyst in their transformation journey by delivering the next-generation digital insurance platform. Infosys and Majesco will bring more resiliency and customer-centricity to insurance carriers.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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