LUBA and AEGIS Upgrade to StoneRiver CompSuite

Long-term StoneRiver clients are two of 10 to upgrade from the vendor’s WCMS offering to CompSuite this year.

LUBA Workers’ Comp (Baton Rouge, La.) and AEGIS Administrative Services (Chicago), two long-time StoneRiver clients, have successfully migrated from the vendor’s WCMS workers’ compensation solution to StoneRiver’s CompSuite. A total of 10 of the vendor’s clients have migrated to CompSuite during 2013, and three more have committed to do so early in 2014, according to a StoneRiver statement.

CompSuite combines what the vendor characterizes as the same proven functionality available from the WCMS product plus a wealth of new features, an enhanced user experience and intuitive navigation. StoneRiver describes the solution as an end-to-end workers’ compensation processing solution whose core components include policy administration with billing, claims management, case management, and bill review. Each component can be implemented stand-alone or as a fully integrated system, the vendor says.

Steve Werner, LUBA Workers' Comp.

Steve Werner, LUBA Workers’ Comp.

“We have enjoyed a long and successful relationship with StoneRiver, and we have a great synergy with the StoneRiver team,” comments Steve Werner, CFO, LUBA. “The upgrade to CompSuite has been a positive experience, resulting in a modern production environment and good feedback from our users in a number of areas, such as faster underwriting processing and easier and quicker access to claims-related information.”

Upgrading to CompSuite has helped AEGIS to provide improved claim services for its customers, including insurer client companies, according to Stephanie Gay, VP and claims manager, AEGIS. “As a TPA, the quality of our service is our differentiator, and CompSuite has helped to make our processes more efficient as well as easier, especially for our casual users,” she comments. “With virtually no training, one of our executive users was able to access and effectively navigate within CompSuite – evidence of the quality of the user experience and intuitive interface offered with the new system.”

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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