Liveoak Names Tim Ramza CEO

The former Chief Innovation Officer at John Hancock/Manulife and President of Manulife New Ventures is charged with guiding Liveoak through a rapid growth phase.

(Image source: Demo at Liveoak Technologies homepage.)

Liveoak Technologies, Inc. (Austin, Texas) announced that it has named Tim Ramza as its new CEO. The appointment was effective as of January 2019.

Tim Ramza, CEO, Liveoak Technologies.

The vendor characterizes the appointment as coming at a critical inflection point for its growth and expansion, having recently won several enterprise engagements with global customers. “With the strategic vision and operational expertise that Tim brings to the table, Liveoak is poised to continue on a rapid growth trajectory,” a Liveoak statement says.

Prior to joining Liveoak, Ramza served as Chief Innovation Officer at John Hancock/Manulife (Boston) and President of Manulife New Ventures (Boston), where he led strategic investments into early stage fintech companies. He has spent the past twenty five years operating at the intersection of software and financial services, having held various executive roles at Fidelity Investments and Advent Software, according to the Liveoak statement.

“Digital Transformation is going to be a hard journey for large companies in the financial services, real estate and automotive industries,” Ramza comments. “Complex legacy systems and years of compounding regulations create major roadblocks for converting prospects to clients. Liveoak aims to be a critical partner to those firms that want to take the friction out of the buying process and dramatically reimagine the customer experience. I’m fired up to be part of this mission.”

Former Liveoak Technologies CEO and co-founder Andy Ambrose will take on a new role as President and head of business development and partnership initiatives, the vendor reports. Ambrose will continue to lead Liveoak’s promotion of its Virtual Interactions platform in banking, insurance, retirement and wealth management industries.

Improving Customer Engagement and Digital Transformation

Andy Ambrose, President and Head of Business Development and Partnerships, Liveoak Technologies.

“Starting Liveoak and having the chance to build and work with such a great team has been one of the most incredible and rewarding experiences of my career,” comments Ambrose. “We set out to improve customer engagement and digital transformation and we are well on our way. I’m over the top excited to bring in an executive of Tim’s caliber to help us achieve the next stage of exponential growth.”

Liveoak Technologies, Inc., founded in 2015, is an enterprise SaaS startup backed by investors such as Wild Basin Investments, MATH Ventures, TechStars Ventures, Broadhaven Capital, Zelkova Ventures, S3 Ventures, John Hancock, and Northwestern Mutual Future Ventures. Liveoak holds an issued patent for our Virtual Interactions platform that combines best-in-class video conferencing, synchronous/collaborative editing and electronic signature. Liveoak has won multiple awards including the 2018 Benzinga Global Fintech Award for Best Customer Engagement Tool and was named one of Austin’s hottest startups for 2018.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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