Liberty Mutual Announces Monica Caldas Will Succeed James McGlennon as CIO

Caldas will join the company’s executive leadership team and will report to Tim Sweeney upon McGlennon’s retirement at the end of 2022.

(James McGlennon, EVP, CIO, Liberty Mutual. Image source: Liberty Mutual.)

Liberty Mutual Insurance Chairman and CEO David Long announced on June 13 that Monica Caldas has been appointed Executive Vice President and Chief Information Officer, effective January 2023. With this appointment, Caldas joins the Boston-based company’s executive leadership team and will report to Tim Sweeney, who was appointed CEO of Liberty Mutual beginning in January 2023.

Monica Caldas, EVP, CIO, Liberty Mutual as of Jan. 2023.

Caldas was promoted to Deputy CIO in March 2022 and is responsible for the technology roadmap across the organization’s three business units: Global Risk Solutions, Global Retail Markets (GRM) and Liberty Mutual Investments, with the aim of ensuring collaboration across the enterprise to elevate data and insights to drive optimal performance and experiences, according to a Liberty Mutual statement.

Caldas was previously EVP and Global CIO for GRM and before joining Liberty Mutual in 2018, worked at General Electric for 17 years where she held roles of increasing responsibility across IT operations, software development and organizational effectiveness.

David Long, Chairman and CEO, Liberty Mutual.

“Monica’s deep passion for technology, data-driven solutions and the customer experience will continue to propel our digital transformation forward, delivering innovative results for our customers and employees,” comments Long. “Her global experience and perspective, collaborative leadership approach and drive towards excellence will help guide our ongoing work focused on meeting the rising expectations for digital solutions.”

McGlennon to Retire
Liberty Mutual’s current EVP and CIO James McGlennon announced that he will retire at the end of 2022. McGlennon has over 25 years of cross-industry technology experience and has led the strategy for and evolution of the company’s global technology organization of more than 5,000 employees for the past 15 years. He joined Liberty Mutual in 2007 as CIO of Agency Markets.

Tim Sweeney, CEO, Liberty Mutual as of Jan. 23.

“James has revolutionized our technology function by building a culture of continuous learning, smart risk-taking and agility, and I’m grateful for the tremendous contributions he’s made to our company,” says Long. “During an era of massive disruption and quickly evolving consumer expectations, James transformed our technology capabilities, spearheading a strategy that enabled us to stay ahead of technology’s pace of acceleration by collaborating with business partners to develop winning solutions for millions of customers worldwide.”

“I feel privileged to have led our world-class technology organization and to have been a part of this extraordinary company for 15 years,” comments McGlennon. “We are on an exciting journey of continuing to make Liberty Mutual a global company powered by data and technology, and I’m confident in Monica and the entire team to deliver on this. I’d like to thank my colleagues and peers across the globe for all of their support, counsel and friendship over the years.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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