LAWPRO Selects OneShield to Transform Core Technology

The professional liability carrier seeks to eliminate a wide range of manual processes and simplify internal and third-party IT applications and systems.

(Image credit: Daterot.)

Lawyers’ Professional Indemnity Company (LAWPRO, Toronto), has chosen OneShield Software’s (Marlborough, Mass.) SaaS offering, OneShield Market Solutions with a view toward eliminating a wide range of manual processes and transform a complex web of internal and third-party IT applications and systems, according to a OneShield statement.

OneShield reports that it will implement its full suite of automated solutions for end-to-end policy administration, billing, claims, reporting, and analytics. LAWPRO provides primary errors and omissions insurance coverage for Ontario lawyers, excess insurance for lawyers and law firms, and title insurance across Canada.

Daniel E. Pinnington, President & CEO, LAWPRO.

‘This partnership allows us to replace disparate legacy systems and modernize processes with technology that will deliver significant improvements to our stakeholders,” comments Daniel E. Pinnington, President & CEO, LAWPRO. “Leveraging OneShield’s SaaS, our claims and underwriting team will be able to enhance the level of service offered while we automate manual processes, digitize assets and data, and streamline various aspects of our processes and workflows.”

“Key to our decision in choosing OneShield was that they displayed a clear understanding of our business,” Pinnington adds. “Plus, with their Program Consulting discipline, they clearly defined the overall project implementation plan with insights to timeline and costs which provided us the much-desired transparency into this important transformation project.”

Amongst the many benefits of digitizing its technology platform, LAWPRO will be able to stay ahead of market trends leveraging real-time data insights and reporting and enhance client interactions by way of a robust customer portal and a defense counsel’s extranet for claims litigation management and invoice submissions, OneShield says.

Out-of-the-Box Functionality

Liza Smith, EVP, Chief Revenue Officer, OneShield.

OneShield reports that its SaaS offering provides out-of-the-box functionality for policy management (quoting, binding, and servicing), billing (invoicing through to payment), and claims administration (first notice of loss through to payment), including document management, reporting, and analysis. The vendor says these capabilities are all completely configurable for LAWPRO-specific requirements.

“OneShield is excited to partner with LAWPRO,” says Liza Smith, Chief Revenue Officer, OneShield. “This is the latest in a series of wins in the professional liability marketplace. In this specialized field, insurers recognize the strategic advantages of a proven SaaS offering that is designed to handle complex insurance products while ensuring the technology will be responsive as their business needs change.”

OneShield Software Receives Growth Investment

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

Leave a Comment