King Wai Insurance Selects Sapiens P&C Suite to Support Thailand Ambitions

KWI chose the Sapiens IDITSuite for Property & Casualty to support its goal of becoming the top digital insurer in Thailand in the wake of its acquisition of QBE Insurance Thailand.

(Rama VIII Bridge, Bangkok. Image credit: Roland Marte.)

King Wai Insurance (KWI), a Hong Kong-based provider of business, personal and professional insurance solutions, has selected Sapiens IDITSuite for Property & Casualty. Following the acquisition of QBE Insurance Thailand (Bangkok), KWI is focused on becoming a leading insurance provider in Thailand by replacing its outdated legacy core system with the Sapiens IDITSuite. Tech Mahindra (Pune, India) will lead the implementation efforts for Sapiens IDITSuite, the financial accounting system and IT infrastructure in Thailand.

“The insurance industry is undergoing a dramatic technological transformation, and we selected Sapiens’ innovative suite to bring us into the digital age and become a leading insurance provider in Thailand,” comments Antonio Chan, chairman, KWI. “Replacing an outdated system will help us to accelerate growth, diversify our product offerings and increase distribution channels for our customers. We are very pleased with our choice to partner with Sapiens for both our personal and commercial lines of business.”

Support for Personal and Commercial Products, Omni-Channel Capabilities

KWI selected Sapiens IDITSuite for Property & Casualty as its core platform after rigorous evaluations and bids from various core vendors, according to a vendor statement. The insurer chose the solution for its ability to support the launch of both personal and commercial product lines, and omni-channel capabilities that the insurer believes will help establish it as a trusted digital insurance brand in the Thai market.

“We are thrilled to continue our expansion in Thailand with KWI and expect the implementation of our technology to positively impact the industry,” comments Roni Al-Dor, president and CEO, Sapiens. “Our solutions will support KWI’s digital journey to provide a superior policy administration, billing and claims experience to its customers.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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